Frequently Asked Questions

What kind of animals do you treat?

We love to treat dogs and cats! We refer exotic animals needing veterinary care to Stahl Exotic Animal Veterinary Services.

Do I need to have an appointment?

Yes, patients are seen by appointment only. However, if there is a last minute emergency or an urgent need to see a doctor, give us a call and we can surely fit you in!

Do you have parking?

Yes, the Pan Am Shopping Center offers ample parking and it is free!

What forms of payment do you accept?

Cash, Major Credit Cards including American Express and Care Credit

At what age should I have my pet spayed or neutered?

As a general rule, we recommend performing a spay/neuter at 6 months of age in most small-medium sized dogs and 4-6 months of age in cats.  In larger breed dogs, we recommend waiting until 1 year of age as some studies show this might help reduce the risk of certain diseases developing when your pet is older.

Can I make payments?

Payment is required at the time of service. However, Care Credit can assist with veterinary bills and payment plans. http://www.carecredit.com/vetmed/

How long do sutures stay in after my pet's surgery?

Sutures are usually removed 10-14 days following the surgical procedure.

Do you board pets?

No, we do not board pets. We want to focus on great medicine and let boarding facilities focus on the extended stay of pets. Most boarding facilities dedicated to strictly boarding have overnight staff to keep an eye on the animals. Many vet practices that offer boarding do not have the overnight staff so we think your pet is better off at a boarding facility that can bring concerns to a veterinarian’s attention as needed.

Do you offer grooming services?

No, we do not offer grooming besides nail trims and anal gland expressions. We do not have a groomer on staff and we think that a groomer would be better at cutting hair while we stick to medicine!

How long is my appointment?

We generally schedule most routine visits as 30 minutes and any new patient and puppy/kitten visit is scheduled as 1 hour, so we have adequate time to review your prior medical history and answer any questions you may have.

What should I do if I have an emergency?

If this occurs during normal business hours, contact our hospital if possible to update us that you are bringing your pet in to us.  If we are closed, we recommend bringing your pet to the local emergency hospital VCA SouthPaws or Hope Center.

Do you have forms I can fill out online?

Yes we do! In most cases we will email you the particular form that we need filled out before a visit. But you can also find them by clicking on the button below.

Online Forms